Privacy Policy
August 30, 2026
Scope of This Privacy Policy
This Privacy Policy applies to information collected through our website, contact and consultation forms, online inquiries, email and telephone communications, client communications, business interactions, marketing and informational communications, and other interactions where this Privacy Policy is provided.
This Privacy Policy does not necessarily apply to third-party websites, applications, platforms, or services linked from our website. We encourage you to review the privacy policies of those third parties.
About Healthbridges RCM LLC
Healthbridges RCM LLC is a healthcare revenue cycle management and medical billing services company serving healthcare providers and organizations.Our services may include:
- Medical Billing & Claims Submission
- Medical Coding
- Insurance Eligibility & Verification
- Claims Follow-Up
- Denial Management & Appeals
- Accounts Receivable Management
- Payment Posting
- Patient Billing Support
- Revenue Cycle Management
- Financial & Billing Reporting
Because some of our services may involve information relating to healthcare providers, patients, claims, insurance, and healthcare transactions, we take privacy and information security seriously.
Information We Collect
The information we collect depends on how you interact with Healthbridges RCM LLC.
Information You Provide Directly
You may provide information when submitting a contact form, requesting a consultation, requesting information about our services, contacting our team, communicating by email or telephone, becoming a client, requesting support, applying for employment, or participating in surveys and other activities.Information may include:
- Name
- Email address
- Telephone number
- Business or medical practice name
- Job title
- Professional information
- Business or mailing address
- Practice information
- Services of interest
- Information contained in communications
- Other information you voluntarily provide
Information We Automatically Collect
When you visit our website, certain information may automatically be collected through cookies, analytics technologies, server logs, pixels, tags, and similar technologies.This may include your IP address, browser type, operating system, device type, screen resolution, general geographic location, referring website, pages viewed, time spent on pages, website access date and time, links clicked, website interactions, and technical information relating to your device.We may use this information to improve website functionality, maintain security, troubleshoot technical problems, and improve our online experience.
Cookies and Similar Technologies
Our website may use cookies and similar technologies for essential website functionality, analytics, performance monitoring, marketing, and advertising where applicable.
Third-party providers may also place cookies or similar technologies on our website.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
How We Use Your Information
Healthbridges RCM LLC may use personal information to:
- Respond to inquiries and contact forms
- Schedule consultations
- Provide information about our services
- Provide medical billing and RCM services
- Communicate with clients
- Provide customer support
- Manage business relationships
- Improve our website and services
- Analyze website usage and performance
- Maintain website security
- Detect and prevent fraud or unauthorized activity
- Process employment applications
- Maintain business records
- Comply with legal and regulatory requirements
Healthcare Information and HIPAA
In connection with certain services, Healthbridges RCM LLC may receive, access, use, or process Protected Health Information (PHI) on behalf of healthcare providers or other covered entities.
Where applicable, such information will be handled in accordance with applicable HIPAA requirements, other applicable laws and regulations, contractual requirements, and Business Associate Agreements.
Please Do Not Submit PHI Through General Contact Forms
Our public website is not intended for submitting sensitive patient information unless Healthbridges specifically provides a secure method for doing so.
Unless specifically instructed otherwise, please do not submit through general website forms or ordinary email:
- Patient medical records
- Patient diagnoses
- Treatment information
- Social Security numbers
- Insurance identification numbers
- Medical images
- Patient account information
- Patient financial information
- Other sensitive Protected Health Information
If you need to send sensitive healthcare information to Healthbridges, please use the secure communication method provided by our team.
Business Associate Relationships
When Healthbridges RCM LLC performs services involving PHI on behalf of a covered entity, the relationship may be governed by a Business Associate Agreement (BAA).
A BAA may establish requirements concerning permitted uses and disclosures, security safeguards, confidentiality, breach notification, data retention, data return or destruction, and regulatory compliance.
Information We Share
We may disclose personal information when reasonably necessary to operate our business, provide services, protect users, or comply with legal obligations.
Information may be shared with service providers, hosting providers, IT providers, website maintenance providers, analytics providers, communication and email providers, security providers, professional advisors, legal and accounting professionals, appropriate business partners, and government agencies or regulators when legally required.
We do not sell personal information as a general business practice and do not knowingly sell or share PHI for advertising purposes.
Third-Party Service Providers
Our website may use third-party services supporting website functionality, analytics, communication, advertising, security, hosting, and business operations.
These third parties may process information according to their own privacy policies and terms.
Google Analytics and Advertising Technologies
Where implemented, Healthbridges RCM LLC may use website analytics and advertising platforms to understand website traffic, measure marketing performance, and improve our online presence.
These technologies may use cookies, pixels, tags, or similar technologies.
Social Media and Third-Party Platforms
Our website may contain links, buttons, widgets, or integrations associated with third-party platforms such as social media networks.
We do not control how third-party platforms collect, use, or disclose information. Your interactions with those platforms are governed by their respective privacy policies and terms.
Communication Policy
We may communicate with prospective clients, existing clients, business partners, and individuals who voluntarily contact us.
Communications may occur through email, telephone, contact forms, client communication systems, and other authorized communication methods.
Communications may relate to consultations, medical billing services, RCM services, account-related matters, client support, service updates, and business inquiries.
SMS and Text Message Communications
If Healthbridges RCM LLC offers SMS or text-message communications, participation may require express consent where required by applicable law.
Messages may include consultation information, client service updates, account-related communications, business communications, and support messages.
Please Do Not Submit PHI Through General Contact Forms
If Healthbridges RCM LLC offers SMS or text-message communications, participation may require express consent where required by applicable law.
Messages may include consultation information, client service updates, account-related communications, business communications, and support messages.
Message and data rates may apply depending on your mobile carrier and plan.
You may opt out by replying STOP.
For assistance, reply HELP.
Consent to receive text messages is not required to purchase services unless expressly stated otherwise.
We will not sell or rent your mobile telephone number for third-party marketing purposes.
Information Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, use, alteration, disclosure, or destruction.
Security measures may include access controls, authentication controls, password protection, encryption where appropriate, monitoring, employee confidentiality requirements, vendor security requirements, and appropriate data-handling practices.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by law.
Retention may depend on the nature of the information, purpose of collection, business relationship, contractual requirements, legal requirements, accounting requirements, dispute resolution, and security needs.
- Patient medical records
- Patient diagnoses
- Treatment information
- Social Security numbers
- Insurance identification numbers
- Medical images
- Patient account information
- Patient financial information
- Other sensitive Protected Health Information
Your Privacy Rights
Depending on your state of residence and applicable law, you may have rights to:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Request information about collection and use
- Request a portable copy of certain information
- Opt out of certain data processing
- Opt out of certain targeted advertising
- Opt out of sale or sharing where applicable
- Appeal certain privacy-related decisions
Categories of Personal Information
Depending on how you interact with us, we may collect categories such as:
1.Identifiers
Name, email address, telephone number, IP address, and online identifiers.
2.Professional Information
Job title, employer, medical practice information, professional role, and business information.
3.Commercial Information
Services requested, service-related communications, and business relationship information.
4.Internet or Network Activity
Pages visited, website interactions, browser information, device information, IP address, and referring website.
5.Geolocation Information
General geographic information, such as approximate location derived from an IP address.
Sources of Personal Information
We may collect personal information from you directly, your healthcare organization or employer, business partners, service providers, publicly available sources, website interactions, communication platforms, marketing platforms, analytics technologies, and other lawful sources.
Do Not Track
Some browsers offer a “Do Not Track” feature. Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to all such signals.
Where required by applicable law, we will honor legally recognized privacy preference signals.
Children's Privacy
Our website and services are intended primarily for adults and businesses.
Our website is not directed toward children under 18, and we do not knowingly collect personal information from children under 18 through our website.
International Visitors
Healthbridges RCM LLC is a U.S.-based business.
If you access our website from outside the United States, information you provide may be transferred to, stored in, or processed in the United States or other jurisdictions where our service providers operate.
Links to Other Websites
Our website may contain links to third-party websites, including social media platforms, healthcare resources, technology providers, business partners, and informational resources.
We are not responsible for the privacy practices, security, content, or policies of third-party websites.
Corporate Transactions
If Healthbridges RCM LLC is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable legal requirements.
Legal Disclosures
We may disclose personal information when reasonably necessary to comply with applicable laws, respond to lawful governmental requests, respond to subpoenas or court orders, protect our legal rights, enforce agreements, investigate fraud, prevent security threats, or protect individuals, our business, website, or users.
De-Identified and Aggregated Information
We may create aggregated, anonymized, or de-identified information from information collected through our website and business operations.
Where permitted by applicable law, such information may be used for analytics, business analysis, service improvement, research, reporting, website optimization, and business planning.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, applicable laws, privacy requirements, or security practices.
When we update this Privacy Policy, we will revise the Last Updated date at the top of this page.
How to Exercise Your Privacy Rights
If you wish to submit a privacy request, ask a question about this Privacy Policy, or request access, correction, deletion, or another applicable privacy right, please contact us.
We may need to verify your identity before fulfilling certain requests.
For privacy-related requests, please include “Privacy Request” in the subject line of your email.
Accessibility
Healthbridges RCM LLC strives to make its website and privacy information accessible to visitors.
If you require this Privacy Policy in an alternative format or have difficulty accessing information on our website, please contact us.
Contact Us
Healthbridges RCM LLC
Email: Info@healthbridgesrcmllc.com
Phone: +16232676236
Address: 1209 Mountain Road PL NE STE, Albuquerque, NM 87110, USA
Website: Healthbridgesrcmllc.com
For privacy-related requests, please include “Privacy Request” in the subject line of your email.
Privacy Policy Acknowledgment
By using the Healthbridges RCM LLC website, you acknowledge that you have read and understood this Privacy Policy and understand how we may collect, use, disclose, and protect information as described herein.
Healthbridges RCM LLC remains committed to protecting personal information, maintaining appropriate safeguards, and handling information responsibly and transparently.
© 2026 Healthbridges RCM LLC. All Rights Reserved.